Relationships, customer service and PR consultants
Hiring a PR consultant demonstrates a long-term investment and commitment from a law firm. Like with any relationship, both parties need to continuously work at making that relationship a valued one. What are some positive approaches or best practices that have worked well with you, law firm marketer, in terms of working with a PR consultant?
Comments
As a PR consultant, I strive to keep my relationships with my law firm clients from going stale. Most of my clients have been long-term, ranging from 3 to 11 years. Providing fresh ideas, new approaches, prompt responses, and of course, targeted results have kept my client relationships on an upward path of longevity. Communicating often, regularly reviewing goals and accomplishments, and a clear understanding of expectations are my priorities for a successful partnership.
As a IT consultant, I strive to keep my relationships with my all clients from going stale. Most of my clients have been long-term. Providing fresh ideas, new approaches, prompt responses, and of course, targeted results have kept my client relationships on an upward path of longevity.
