As one of the owners of Jaffe, Vivian balances her responsibilities between managing the agency’s relationships with our clients and staff and providing our clients with high-level and strategic PR account leadership, directing teams that execute and implement successful legal media relations programs. An experienced PR professional and one of Lawdragon's "100 Leading Legal Consultants and Strategists," Vivian delivers critical counsel surrounding high-profile litigation, sensitive matters and crisis management. Clients rely on Vivian and trust her guidance when it matters most.
Serving as an integral senior member of a law firm’s marketing department, Vivian takes pride in developing long-term relationships with law firm clients, many of whom she has worked with for a minimum of five, 10 and more years. These partnerships have enabled Vivian to become a trusted advisor to many of the country’s top corporate law firms. While some media relations programs focus on immediate results, others depend on long-range planning and benefit from working with someone who fully knows and understands a firm’s culture, philosophies, history and management style. That’s why Vivian’s enduring relationships with her clients allow her to manage effective law firm media relations strategies that she adapts to fit each firm’s evolving needs.
Vivian is active with LMA International and is a frequent speaker to lawyers and legal marketers, as well as a published author on a range of legal marketing and PR, crisis communications, and media relations topics.
“Handling a Law Firm Data Breach” Podcast guest speaker
National Creditors Bar Association – May 8, 2018
"Managing A Website Overhaul," panelist
LMASE Nashville City Group, October 17, 2017
"What Every Managing Partner Needs to Know about Lawyer Rankings, Listings and Directories: How to Make Sense of It All and Achieve Maximum ROI," panelist
Managing Partner Forum Webinar, June 21, 2017
"Tearing Down the Silo: Integrating PR and Content Campaigns," panelist
Legal Marketing Association National Pre-Conference, March 27, 2017
“Listings, Rankings & Directories: How to Make Sense of It All and Achieve Maximum Return on Objective (ROO),” panelist
LMASE Atlanta City Group, August 18, 2016
"Pro Bono as Moneymaker?", panelist
Lex Mundi Americas Regional Marketing and Business Development Roundtable, September 16-18, 2015
"Rankings and Credentialing” Roundtable Leader
Legal Marketing Association - Southeastern Chapter Regional Conference, 2014 and 2015
“Latest trends in Marketing & Business Development”
Managing Partners Forum (MPF) – 2015 Leadership Conference, May 7, 2015
“How Does Social Media Change Hiring and Arbitral Decisions?,” panelist
ARIAS-U.S. Spring Conference 2014, May 9, 2014
“How to Get the Most out of Your P.R. Firm”
Law Firm Media Professionals, November 19, 2013
“Social Media Strategies – Content Frequency and Impact”
Legal Marketing Association – New York Chapter, Small Firm Special Interest Group, February 6, 2013
“Social Media Considerations for IP Counsel”
Corporate IP Institute at Georgia State University, October 24, 2012
“Driving Business Development with Strategic PR,” Panel Moderator
Legal Marketing Association – Toronto Chapter Annual Conference, January 31, 2012
“Using Web 2.0 and Social Networking as Part of Your Business Development Arsenal”
Upchurch Watson White & Max partners’ retreat, June 25, 2011
Legal Marketing Association – Minnesota Chapter, May 11, 2011
Legal Marketing Association – Southeastern Chapter:
• Nashville City Group, March 24, 2010
• Tampa Bay City Group, March 16, 2010
• 2009 Mini-Conference, Austin, Texas, October 23, 2009
“Social Media Tools – How to Use Them Effectively in Your Law Practice,” panelist
American Bar Association Tort, Trial and Insurance Practice Session, May 19, 2011
Vivian appreciates staying on top of current events and daily business news, but prefers to take a lighter approach off-hours as an avid reader of fiction. A nurturer of relationships – whether with clients, staff, family or friends – she is loyal, trusted and sincere.
Vivian enjoys the relaxing seaside lifestyle of Jacksonville, Fla.; mastering culinary treats; traveling; and spending time with her high school sweetheart husband, family and friends. She also supports a charity that focuses on the needs of foster children, and she has led a support group for Crohn’s disease and ulcerative colitis patients and their families.