Terry M. Isner sat down with Mo Bunnell for a discussion on the importance of focusing on humanity when building business relationships. In the episode, Terry talks about the necessity of boardrooms changing how they think and act today and he encouraged companies to move away from the model that was developed in the 80’s and 90’s in a world much different than todays. Terry issued a special challenge to law firms to pay attention to the causes their clients care about, taking note of the changes in terms of culture and humanity. As Terry likes to say, “when we put people first, not profits, everybody wins.”
As the value-packed conversation progressed, Terry provides tips that anyone can use to drive change in their organization, regardless of their position.